When working with different Integrations in Databox, it's important to understand what Metrics are available and what limitations might exist (like granularity issues, syncing restrictions, or metric availability).
You can find all of this information quickly inside the Metric Library.
How to access the Metric Library
In your Databox account, go to Metrics > Metric Library.
Select the Integration or Metric you want to learn more about.
How to read the information available in the Metric Library
Once inside an Integration’s or Metric's page, you’ll see several helpful tabs:
Metrics: View all available Metrics you can add directly to Databoards
Templates: Pre-built dashboard layouts you can use
Technical Details: Understand how the Integration connects and what it supports
Behaviours & Usage: See important limitations like unsupported granularities, syncing intervals, or known restrictions
Handling Errors: Find troubleshooting tips for common connection or data sync issues
Help Articles: Direct access to documentation for deeper learning
PRO TIP: If you're wondering why a Metric isn't available in Metric Builder, why a granularity like "hourly" isn’t supported, or why you're seeing certain sync errors, checking the Behaviours & Usage and Technical Details tabs can save you time and help you troubleshoot more effectively.
For more guidance, visit: Metric Library Overview.