Lead Calls by Owner [HubSpot CRM]

Follow the Metric Recipe below to create the metric:

1. Set up the dataset

Ensure that you have the following views and columns included in your dataset. Read more about how to create a dataset.

a) Include these columns in the Dataset

Data Source

Views

Columns

Hubspot CRM

Leads

Call Count

Lead Owner

Created at


b) Edit or create additional datasets if required

The column Lead owner is a foreign key referencing the Owners table. You must include the full name of the owner from the Owners dataset.

Data Source

Views

Columns

HubSpot CRM

Owners

FirstName

LastName


c) Create a new Calculated Column to combine FirstName and LastName

  1. Edit the Owners Dataset and create a new calculated column by clicking on the + icon on the right side.

  2. Insert the following function: CONCAT($FirstName, ' ', $LastName)

  3. Rename the column to Full owner name.

  4. Save the Dataset.

d) Merge Datasets together

Dataset

Column to join

Operator

Leads

Lead Owner

Left Join

Owners

Id


2. Create the Custom Metric

  1. Navigate to Metric Builder and create a new Custom Metric by selecting the dataset created in the previous step. Fill out the fields as shown in the table below.

  2. Read more about how to create a custom metric.

Field

Value

Measure

Call Count

Date

Created at

Dimension

Full Owner Name

Aggregation

SUM


Check out the Schema Explorer to learn more about all supported views and columns/properties: HubSpot CRM Schema Explorer